Have Questions?

 

How long will it take to get my product? If you ordered product that has a logo embroidered on it then this usually takes about three weeks. If you ordered hard good items only then this usually takes about one week. If you ordered both together then please allow for the full three week turn.

 

How do I track my order? We ship via USPS. Once we ship your order, you will receive an email with your USPS tracking number so you can follow the progress of your order.

 

What do I do if something went wrong with my order? So sorry about this! Please get in touch with Sarah at [email protected] and she will make it right – your satisfaction is important to us.

 

What is the return policy? Due to the fact that each garment is decorated with your selection of thread color we can not accept returns. If you have received an incorrect order, or a damaged parcel, please get in touch as soon as possible and we will gladly assist you to make things right.

 

SIZING CHARTS ARE LISTED UNDER EACH PIECE OF APPAREL PLEASE DOUBLE CHECK YOUR SIZE.

 

Need more information or other items? The Ben E. Keith Company store is brought to you by:

Send us a message on the Contact Us page, or contact us directly at:

 

Ann Rivers
Branding Consultant
[email protected]

Sarah Sherif
Senior Internal Branding Consultant
[email protected]